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Tech Book of the Month
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December 2019 - The Moon is a Harsh Mistress by Robert A. Heinlein

This futuristic, anti-establishment thriller is one of Elon Musk’s favorite books. While Heinlein’s novel can drag on with little action, The Moon is a Harsh Mistress presents an interesting war story and predicts several technological revolutions.

Tech Themes

  1. Mike, the self-aware computer and IBM. Mycroft Holmes, Heinlein’s self-aware, artificially intelligent computer is a friendly, funny and focused companion to Manny, Wyoh and Prof throughout the novel. Mike’s massive hardware construction is analogous to the way companies are viewing Artificial Intelligence today. Mike’s AI is more closely related to Artificial General Intelligence, which imagines a machine that can go beyond the standard Turing Test, with further abilities to plan, learn, communicate in natural language and act on objects. The 1960s were filled with predictions of futuristic robots and machines. Ideas were popularized not only in books like The Moon is a Harsh Mistress but also in films like 2001: A Space Odyssey, where the intelligent computer, HAL 9000, attempts to overthrow the crew. In 1965, Herbert Simon, a noble prize winner, exclaimed: “machines will be capable, within twenty years, of doing any work a man can do.” As surprising as it may seem today, the dominant technology company of the 1960’s was IBM, known for its System/360 model. Heinlein even mentions Thomas Watson and IBM at Mike’s introduction: “Mike was not official name; I had nicknamed him for Mycroft Holmes, in a story written by Dr. Watson before he founded IBM. This story character would just sit and think--and that's what Mike did. Mike was a fair dinkum thinkum, sharpest computer you'll ever meet.” Mike’s construction is similar to that of present day IBM Watson, who’s computer was able to win Jeopardy, but has struggled to gain traction in the market. IBM and Heinlein approached the computer development in a similar way, Heinlein foresaw a massive computer with tons of hardware linked into it: “They kept hooking hardware into him--decision-action boxes to let him boss other computers, bank on bank of additional memories, more banks of associational neural nets, another tubful of twelve-digit random numbers, a greatly augmented temporary memory. Human brain has around ten-to-the tenth neurons. By third year Mike had better than one and a half times that number of neuristors.” This is the classic IBM approach – leverage all of the hardware possible and create a massive database of query-able information. This actually does work well for information retrieval like Jeopardy, but stumbles precariously on new information and lack of data, which is why IBM has struggled with Watson applications to date.

  2. Artificial General Intelligence. Mike is clearly equipped with artificial general intelligence (AGI); he has the ability to securely communicate in plain language, retrieve any of the world’s information, see via cameras and hear via microphones. As discussed above, Heinlein’s construction of Mike is clearly hardware focused, which makes sense considering the book was published in the sixties, before software was considered important. In contrast to the 1960s, today, AGI is primarily addressed from an algorithmic, software angle. One of the leading research institutions (excluding the massive tech companies) is OpenAI, an organization who’s mission is: “To ensure that artificial general intelligence (AGI)—by which we mean highly autonomous systems that outperform humans at most economically valuable work—benefits all of humanity.” OpenAI was started by several people including Elon Musk and Sam Altman, founder of Y Combinator, a famous startup incubator based in Silicon Valley. OpenAI just raised $1 billion from Microsoft to pursue its artificial algorithms and is likely making the most progress when it comes to AGI. The organization has released numerous modules that allow developers to explore the wide-ranging capabilities of AI, from music creation, to color modulation. But software alone is not going to be enough to achieve full AGI. OpenAI has acknowledged that the largest machine learning training runs have been run on increasingly more hardware: “Of course, the use of massive compute sometimes just exposes the shortcomings of our current algorithms.” As we discussed before (companies are building their own hardware for this purpose, link to building their own hardware), and the degradation of Moore’s Law imposes a serious threat to achieving full Artificial General Intelligence.

  3. Deep Learning, Adam Selene, and Deep Fakes. Heinlein successfully predicted machine’s ability to create novel images. As the group plans to take the rebellion public, Mike is able to create a depiction of Adam Selene that can appear on television and be the face of the revolution: “We waited in silence. Then screen showed neutral gray with a hint of scan lines. Went black again, then a faint light filled middle and congealed into cloudy areas light and dark, ellipsoid. Not a face, but suggestion of face that one sees in cloud patterns covering Terra. It cleared a little and reminded me of pictures alleged to be ectoplasm. A ghost of a face. Suddenly firmed and we saw "Adam Selene." Was a still picture of a mature man. No background, just a face as if trimmed out of a print. Yet was, to me, "Adam Selene." Could not he anybody else.” Image generation and manipulation has long been a hot topic among AI researchers. The research frequently leverages a technique called Deep Learning, which is a play on classically used Artificial Neural Networks. A 2012 landmark paper from the University of Toronto student Ilya Sutskever, who went on to be a founder at OpenAI, applied deep learning to the problem of image classification with incredible success. Deep learning and computer vision have been inseparable ever since. One part of research focuses on a video focused image superimposition technique called Deep Fakes, which became popular earlier this year. As shown here, these videos are essentially merging existing images and footage with a changing facial structure, which is remarkable and scary at the same time. Deep fakes are gaining so much attention that even the government is focused on learning more about them. Heinlein was early to the game, imaging a computer could create a novel image. I can only imagine how he’d feel about Deep Fakes.

Business Themes

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  1. Video Conferencing. Manny and the rest of the members of the revolution communicate through encrypted phone conversations and video conferences. While this was certainly ahead of its time, video conferencing was first imagined in the late 1800s. Despite a clear demand for the technology, it took until the late 2000s arguably, to reach appoint where mass video communication was easily accessible for businesses (Zoom Video) and individuals (FaceTime, Skype, etc.) This industry has constantly evolved and there are platforms today that offer both secure chat and video such as Microsoft Teams and Cisco Webex. The entire industry is a lesson in execution. The idea was dreamed up so long ago, but it took hundreds of years and multiple product iterations to get to a de-facto standard in the market. Microsoft purchased Skype in 2011 for $8.5B, the same year that Eric Yuan founded Zoom. This wasn’t Microsoft’s first inroads into video either, in 2003, Microsoft bought Placeware and was supposed to overtake the market. But they didn’t and Webex continued to be a major industry player before getting acquired by Cisco. Over time Skype popularity has waned, and now, Microsoft Teams has a fully functioning video platform separate from Skype – something that Webex did years ago. Markets are constantly in a state of evolution, and its important to see what has worked well. Skype and Zoom both succeeded by appealing to free users, Skype initially focused on free consumers, and Zoom focused on free users within businesses. WebEx has always been enterprise focused but they had to be, because bandwidth costs were too high to support a video platform. Teams will go to market as a next-generation alternate/augmentation of Outlook; it will be interesting to see what happens going forward.

  2. Privacy and Secure Communication. As part of the revolution’s communication, a secure, isolated message system is created whereby not only are conversations fully encrypted and undetected by authorities but also individuals are unable to speak with more than two others in their revolution tree. Today, there are significant concerns about secure communication – people want it, but they also do not. Facebook has declared that they will implement end to end encryption despite warnings from the government not to do so. Other mobile applications like Telegram and Signal promote secure messaging and are frequently used by reporters for anonymous tips. While encryption is beneficial for those messaging, it does raise concerns about who has access to what information. Should a company have access to secure messages? Should the government have access to secure messages? Apple has always stayed strong in its privacy declaration, but has had its own missteps. This is a difficult question and the solution must be well thought out, taking into account unintended consequences of sweeping regulation in any direction.

  3. Conglomerates. LuNoHo Co is the conglomerate that the revolution utilized to build a massive catapult and embezzle funds. While Mike’s microtransaction financial fraud is interesting (“But bear in mind that an auditor must assume that machines are honest.”), the design of LuNoHo Co. which is described as part bank, part engineering firm, and part oil and gas exploitation firm, interestingly addresses the conventional business wisdom of the times. In the 1960s, coming out of World War II, conglomerates began to really take hold across many developing nations. The 1960s were a period of low interest rates, which allowed firms to perform leveraged buyouts of other companies (using low interest loans), sometimes in a completely unrelated set of industries. Activision was once part of Vivendi, a former waste management, energy, construction, water and property conglomerate. The rationale for these moves was often that a much bigger organization could centralize general costs like accounting, finance, legal and other costs that touched every aspect of the business. However, when interest rates rose in the late 70s and early 80s, several conglomerate profits fell, and the synergies promised at the outset of the deal turned out to be more difficult to realize than initially assumed. Conglomerates are incredibly popular in Asia, often times supported by the government. In 2013, McKinsey estimated: “Over the past decade, conglomerates in South Korea accounted for about 80 percent of the largest 50 companies by revenues. In India, the figure is a whopping 90 percent. Meanwhile, China’s conglomerates (excluding state-owned enterprises) represented about 40 percent of its largest 50 companies in 2010, up from less than 20 percent a decade before.” Softbank, the famous Japanese conglomerate and creator of the vision fund, was originally a shrink-wrap software distributor but now is part VC and part Telecommunications provider. We’ve discussed the current state of Chinese internet conglomerates, Alibaba and Tencent who each own several different business lines. Over the coming years, as internet access in Asia grows more pervasive and the potential for economic downturn increases, it will be interesting to see if these conglomerates break apart and focus on their core businesses.

Dig Deeper

  • The rise and fall of Toshiba

  • Using Artificial Intelligence to Create Talking Images

  • MIT Lecture on Image Classification via Deep Learning

  • 2019 Trends in the Video Conferencing Industry

  • The Moon is a Harsh Mistress may be a movie

tags: Facebook, IBM, Zoom, Artificial Intelligence, AI, AGI, Watson, OpenAI, Y Combinator, Microsoft, Moore's Law, Deep Fakes, Deep Learning, Elon Musk, Skype, WebEx, Cisco, Apple, Activision, Conglomerate, Softbank, Alibaba, Tencent, Vision Fund, China, Asia, batch2
categories: Fiction
 

September 2019 - Ready Player One by Ernest Cline

Ernest Cline’s magical world of virtual reality is explores a potential new medium of communication through an excellent heroic tale.

Tech Themes

1. Wide-ranging applicability and use cases of Virtual Reality. Although the novel was written in 2011, Ernest Cline does an incredible job of detailing the complex and numerous use cases of VR throughout the novel. Cline’s 18 year old main character Wade Watts attends school via VR, where you can have a limitless number of students all learn from the same teacher. Beyond that, different worlds and galaxies are easily conjured up with different themes, time periods and technology taking learning and experience to another level: Wade spends time playing old video games in an effort to unlock certain clues about James Halliday, Wade re-enacts all of Matthew Broderick’s part in the movie War Games in an effort to unlock one of the keys, Aech and Wade frequently hang out in the Basement, a re-created 1980’s recreational room with vintage magazines and game consoles. All of these distinct use cases – education, gaming, social networking, and entertainment – are the promise of Virtual Reality. There is a long way to go before that promise is met.

2. The intersection of the online/offline world. As James Halliday writes in Anorak’s Almanac: “Going outside is highly overrated.” Ready Player One does a great job of exploring the conflation of the online and offline worlds. The book weaves together experiences from this intersection into critical moments of the book including Wade’s escape from the Stacks and his imprisonment by IOI. While there is a tangible feeling that online is the much preferred experience for all the reasons discussed above, it’s the offline in-person events that truly shape the heroic ending of the book. This serves as a reminder that the OASIS is very much a virtual reality and explores the need for in-person human connection. Ironically, this is something Halliday sorely missed out on as shown through his unrequited love for Ogden Morrow’s (co-creator of the OASIS) wife, Kira. As big companies move into our homes through Google Homepods, Amazon Echos, Facebook Portals, the human connection element needs to be maintained.

3. The ability to disguise your identity online. “In the OASIS, you could become whomever and whatever you wanted to be, without ever revealing your true identity, because your anonymity was guaranteed.” This quote about the OASIS is largely true of today’s Internet. Through private browsing, Virtual Private Networks, avoiding Google and ad-tagging websites, people are able to stay anonymous online already. But what the OASIS does in addition, is allow you to modify not only your back-story, but also how you appear to others, something that is very important in VR. While there is no question that Wade, Art3mis and Aech are able to avoid insecurities by masking their identities, eventually those insecurities are revealed, albeit with little consequence. Given the myriad of leaks and breaches in the last few years (Yahoo, Facebook, DoorDash, etc.), as the VR ecosystem continues to grow, increasing amounts of privacy will be needed to maintain anonymity.

Business themes

1. What is the dominant revenue model in VR? The evil villains at Innovative Online Industries (IOI) and their army of sixers have tried several hostile takeover attempts to acquire Halliday’s Gregarious Simulations Systems in order to convert it to a paid user model. IOI is the world’s largest internet service provider and just like other three letter named tech behemoths (cough, IBM, cough), fits the classic evil corporation vibe. Dismissing the potential business and technology conflicts (the world’s largest ISP is probably critical in delivering the OASIS throughout the world), its interesting to theorize what the dominant revenue model of VR may be. Facebook recently launched its VR world to complement its Oculus devices and there have been varied attempts to launch similar software worlds like Rec Room. The big discovery Google made early on was that advertising would be the business model of the web. Facebook copied this as it created social networking and as devices transitioned from desktop to mobile, and image to video, advertising continued to be the dominant mode of content monetization. Is there any reason to think VR will be any different? Potentially. The current dominant model for video gaming is subscriber based, freemium (paying for enhanced abilities, character changes, etc.) or single purchase. While there is no reason these ideas can’t be combined with advertising, the idea of a multi-world VR landscape may reduce some of the targeted ROI you receive from very specific ad-targeting on Instagram and Google today. In a limitless world, advertising to specific people will be difficult. Beyond that, porting the mish-mash of complex technologies used in today’s advertising landscape would add even more challenge.

2. The BIG, evil tech corporation. IOI is the quintessential evil technology company. As the world’s largest ISP, IOI could be a reference to Comcast, which is the United States’ largest ISP and often referenced as one of the most hated companies. Comcast, like other ISPs is always facing the challenge of serving millions of subscribers but unlike other companies, they are monopolistic in certain areas where they are the only viable provider for internet, allowing them to raise prices and treat customers poorly. The big, evil technology corporation cliché has been around for a long time and today’s largest tech companies have all spent sometime being that cliché. This dynamic can arise for many reasons. At Amazon, it’s the continued alienation of open source communities, the anti-competitive behavior around its search algorithm and the smothering of small vendors on its marketplace. Facebook and Google have both faced privacy concerns. Google has been sued for manipulating search on mobile devices. Microsoft was sued for anti-trust issues over browsers. As startups begin to dominate their core businesses, unless they continue innovating, they begin acting defensively to maintain their leading position. Facebook feature copied Snapchat stories almost immediately after they came out. IBM had a book written on them in the 1980s claiming they were anticompetitive. There is a reason corporate communications (WeWork lol) are so important and maintaining the image of a positive change for good. Every major technology company has spent time as the evil one, some have just spent more time than others.

3. Difficulty in creating VR applications. Ready Player One stoked a lot interest in the promise of VR, but the actual implementation is incredibly difficult with the hardware and software we have available as tools today. Moore’s law is slowing and some computer scientists have suggested specific chips to address the demands of newer technologies like Artificial Intelligence, Virtual Reality and Deep Learning. After Facebook acquired Oculus in 2014 for $2.4B, funding continued to flow into VR startups. Magic Leap, the highly secretive and most heavily funded VR startup has raised $2.3B on its own, and after years of development finally released its hardware for over $2,000 per device and its unclear if it makes a profit on any sales yet. More recently, several VR companies have gone bankrupt and laid off employees as product development didn’t reach application or end users before the funding ran out. While the software and hardware continues to improve, a lot still needs to be figured out before VR becomes mainstream.

Dig Deeper

  • VR Garden in Montreal

  • Oculus co-founder Palmer Lucky’s review of Magic Leap

  • Augmented Reality and Virtual Reality in Healthcare

  • Deep dive into the secretive Magic Leap

  • The real world easter egg hunt from Ready Player One

tags: Ernest Cline, VR, AR, Video Games, IBM, Facebook, Snap, Google, Amazon, Apple, War Games, VPN, DoorDash, Yahoo, Rec Room, Magic Leap, Oculus, Deep Learning, batch2
categories: Fiction
 

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